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Comfort and style combined, this Captain's Fur Hood Coat is sure to become a fave. This jacket features a faux fur hood, a button-down design, two side pockets and a breast pocket, making it the perfect pick for winter. Layer it over a long sleeve tee and joggers.
We offer FREE & INSURED Trackable International Shipping
Standard Shipping Time
US and Canada: 5 - 16 days*
Australia and New Zealand: 7 - 19 days*
Europe**: 9 - 17 days*
Latin America: 10 - 25 days*
Africa**: 10 - 25 days*
Other countries: 14 - 30 days
The order processing time might take up to 3 days. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you. Processing time should be added to the total delivery time.
In very rare occasions, the delivery may take longer than the standard shipping time stated above. Most of the delays are caused by customs that we can’t control. We seek your patience and understanding should this happen. In the event that your package goes missing or is denied by customs, we will extend a full credit refund.
We strive to only ship complete orders. However, in particular cases, your order can be split into several packages. This is mainly caused by different supply warehouse’s locations. In this case, you will be provided with two or more tracking numbers.
In most cases, customs fees do not apply but you may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel (this also applies to retail & wholesale customers).
Unfortunately, Marine Clothing has no control over these charges and we can’t tell you what the cost would be, as customs policies and import duties vary widely from country to country.
Track your order
If your order has been shipped using a trackable service, you can follow its journey to you. You'll receive a shipping confirmation email once your order is fulfilled. Simply click on your tracking link in the email to view the up to date tracking information.
* Business days
** Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. These countries include Algeria, Tunisia, Albania, Kosovo, Belarus and some others. We are sorry for this temporary inconvenience.
Our policy lasts 15 days since the delivery date. If 15 days have gone by since the delivery date, unfortunately we can’t offer you a refund or exchange. Before sending anything, you need to contact us at firstname.lastname@example.org Any packages that are sent back without notifying us will not be subject to a refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 3 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Do you ship worldwide?
Yes, we do.
What are my payment options?
We accept payments by Visa, Mastercard, American Express, Discovery and PayPal. Our payment processor for credit cards payments is Stripe, so you can be sure that your information is safe
What are my delivery options?
We currently only offer one FREE standard shipping option for all orders.
How secure is your site?
Extremely. Built in with SSL-level certification and McAfee certified, your information is safe with us.
Can I amend my order?
We work really quick at processing orders to make sure you receive them as soon as possible. You can amend your order as much as you like before you click “complete order” but after this point you will be unable to make amendments to your order.
Where is my order?
You will receive an email with tracking information once your order is dispatched. This can take between 3 to 7 business days after we receive your order.
How do I track my parcel?
You can track your parcel via the email we sent you. Clicking ‘Track my order’ in the email will take you straight to the parcel tracking page where the location of your parcel is updated from dispatch to delivery.
Can I return or exchange an item?
We offer a 15-day (Since delivery date) full refund policy. If you're not pleased with your item - send it back for a money-back guarantee. Returns are local within the USA.
What if I received a faulty item?
We are terribly sorry if this has happened. We would like to sort out any faults immediately. As soon as you discover a fault, please contact us immediately (within 7 days of receiving your parcel) via ‘Contact Us’ on our website.
Where will my order be shipped from?
We have fulfillment centers in Asia (China and Singapore).